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FAQ

GENERAL 

 

Are all your products gluten free?

  • Yes, all our products are gluten free. 

 

What potential allergens do your products contain?

  • None

  • We are an allergen free facility including milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, sesame, and soybeans.

  • We have an allergen program in place that prevents cross contamination.

 

Which of your products are salt/sodium free?

  • Organic Tortilla Chips

  • Totopos (blue corn)

 

How long will products last once opened?

  • Salsa: One week if stored properly.

  • Guacamole: Will last up to 24 hours if stored properly.

  • Chips: Reseal properly with clip and keep out of sunlight and will last 30 days.

 

What is the use by date?

  • A “Use-By" date is the last date recommended for the use of the product while at peak quality.

  • It is not a food safety date. 

 

Out of State Shopping?

  • Yes. Please email our orders:casasanchezfoods.com or call our toll free number 1-877-227-2726 for details on ordering.

 

Recycling info:

  • The code is located on the bottom of the container. It reads “1” which means he/she can clean out the container and reuse it at home or recycle as usual.

TORTILLA CHIPS

 

Which products are GMO free?

  • Currently our Organic Chips and our Totopos (blue corn) are GMO free but without the certification.    

  • Our corn flour is non-GMO.

 

In fact, when reviewing “non-GMO” claims, USDA's Food Safety and Inspection Service (FSIS) requires that either (1) the product is certified organic; or (2) a third-party organization has verified the claim and the verifying organization's website is provided on the label.

 

Why don’t you offer a salted version of your organic chips?

  • We are researching the opportunity.

 

Can I buy your Totopos online?

  • We can ship Totopos to you.  Please email our orders:casasanchezfoods.com or call our toll free number 1-877-227-2726 for details on ordering.

 

 

SALSAS & GUACAMOLE

 

Is the Citric Acid or Acetic acid in your Guacamole derived from Corn or another source?   

  • No, it is not. 

 

HPP and our Salsas/Guacamole:

  • The HPP machine places our salsa containers in a cold water pressure up to 81,000 PSI killing bacteria at 99%, making our salsa safer without compromising quality and taste of the product. 

 

Heat in the peppers:

  • Since we use fresh products there are several issues that impact the heat in the salsa.

    • As the season progresses, the peppers get hotter.

    • The closer to the "use by date" the chile has gotten hotter in the salsa.

  • Our Master Salsa maker- pepper human tester- tests daily for the heat in peppers for the batch.

 

Cilantro strands:

  • Cilantro "strands" are very thin and can in fact resemble “grey hairs”. All production employees are required to wear hairnets at all times. The strands may be more visible when our blades lose sharpness right before we sharpen them.

 

Chip bag:

  • We have always wanted the consumer to see what they are buying, hence the clear bag- but we understand that it isn't perfect- and it can rip more than desired. We are continuously looking for the most improved effective designs.

 

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